YRC wants to close 12 centers, send 123 jobs to Springfield

Austin Alonzo
Kansas City Business Journal
November 29, 2012

YRC Worldwide Inc. proposes closing 12 customer service centers, including one in Kansas City, and consolidating the work in Springfield, Mo., according to a document filed with the Teamster’s Union.

In a document dated Nov. 7, Overland Park-based YRC (Nasdaq: YRCW) requests a “Multi-Region Change of Operations hearing as soon as possible” to discuss the possible consolidation of YRC customer service, freight bill entry and collections centers throughout the country. The plan would move 123 jobs to Springfield.

The proposal calls for consolidating jobs from facilities ranging from Sacramento, Calif., to Boston. The Kansas City customer service center and its seven jobs would be moved to Springfield, the document said.

“The purpose of this change is to consolidate duplicate operations to reduce costs, improve efficiency and to provide a world-class service response to our customer base,” Lamar Beinhower, YRC’s director of labor, said in the document.

No employees will be laid off if the consolidation is approved, the document said.

The company would offer affected employees a lump sum of $2,500 to $4,000 to cover moving expenses.

Representatives of YRC, Teamsters Union Local 41 in Kansas City and Teamsters Union Local 245 in Springfield could not be reached for comment immediately.


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