UPS Expands Job-Killing Access Point

The company is installing 300 Access Point “smart” locker locations over the next two months. The number of protections negotiated by the Hoffa-Hall administration? Zero.


The International Union has the right to bargain with UPS before the company implements programs and technology that affect our jobs.

But the Hoffa-Hall administration has slept while UPS implemented Surepost, ORION, Telematics, and now Access Point.

With Access Point, UPS reroutes undeliverable residential packages to storefronts; the customer is notified and has to go and pick them up.

Access Point takes our work and outsources it to 7-11s, corner stores, and now to “smart lockers.”

UPS first tested the Access Point lockers in Chicago. They’ve been expanded to Illinois, New York, Pennsylvania, Virginia, and Washington.

This summer, UPS will install 300 new locations in California, Florida, Georgia, Massachusetts, Missouri, New Hampshire, New Jersey, and Texas. 

When it comes to package delivery, the “last mile” is the most expensive.

UPS management wants to make the easy money in the online shopping market, but then dump off the expensive last mile to the post office, 7-11s, and now “smart lockers.”

When local unions sounded the alarm about Access Point at UPS grievance panels, Ken Hall pretended he had never heard of the program.

No single local union can stop UPS from giving away our work through Surepost and Access Point.

We need strong International Union leadership that will protect our work.  

Showing 4 reactions

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  • Stephanie McAllister
    followed this page 2016-10-25 12:03:02 -0400
  • Erni Maneiro
    commented 2016-07-05 21:24:08 -0400
    If i order merchandise online because I don’t have time to go to the store, what makes you think I have time to go to a drop box or access point. I paid for shipping to come to my home. Not for me to have to go pick it up somewhere. Is UPS going to refund my shipping charges if I go pick it up somewhere?
  • Stephanie Walker
    commented 2016-07-05 12:14:29 -0400
    It’s a good idea for UPS only. Not good for its employees or customers. That’s what the article is about.
  • Gary Wonning
    commented 2016-07-05 10:17:14 -0400
    It looks like a good idea to me, so many people aren’t home in today’s world.
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