Redefining the Union Boss

November 21, 2011: Not long ago, truckers pulled off highways across America and tuned in to someone whose CB handle was “Troublemaker.”

“I’m barely hanging on,” one driver lamented. His employer, the U.P.S. freight unit, was turning to nonunion drivers — people outside the International Brotherhood of Teamsters, he said.

Click here to read more at The New York Times.

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